Frequently Asked Questions

General Questions

Q: What services do you offer?
A: Elite Garage Repairs offers a comprehensive range of services including new garage door installations, commercial door installations, custom door solutions, automatic door systems, panel replacements, track installations, garage door opener installations, spring replacements, and much more. For a full list of services, please refer to the detailed section above.

Q: Are your services available for both residential and commercial properties?
A: Yes, we serve both residential and commercial clients, providing tailored solutions to meet the specific needs of each.

Q: What areas do you serve?
A: We proudly serve clients in the Hamilton Golden Horseshoe Region, including locations such as Hamilton, Burlington, Stoney Creek, Brantford, Dundas, Milton, Grimsby, and Cambridge.

Service Specific Questions

Q: How do I know if my garage door needs repair?
A: Common signs include unusual noises (grinding, rattling), the door not opening or closing properly, the door being off track, and worn or broken springs or cables. If you notice any of these issues, it's best to contact us for a professional assessment.

Q: What types of garage doors do you install?
A: We offer a variety of options including traditional, contemporary, insulated doors, and custom solutions tailored to your preferences and home design.

Q: Can I get a garage door that matches my house's style?
A: Absolutely! We specialize in custom door solutions. Our team will work closely with you to ensure the design complements your home’s architecture.

Repair and Maintenance Questions

Q: How often should I have my garage door serviced?
A: We recommend routine inspections and maintenance at least once a year. Regular servicing helps in identifying potential issues early on and prolonging the lifespan of your garage door.

Q: Do you offer emergency repair services?
A: Yes, we provide 24/7 emergency repair services. If you encounter urgent issues such as a door off track, broken spring, or malfunctioning opener, we’re here to help at any hour.

Q: What is included in a routine inspection?
A: Our routine inspections typically include checking the door balance, lubricating moving parts, inspecting cables and springs, testing safety sensors, and assessing overall functionality.

Pricing and Quotes

Q: Do you provide free estimates?
A: Yes, we offer free estimates for new installations and major repair services. Our team will assess your needs and provide a transparent quote without any hidden fees.

Q: How do I know the cost of repairs?
A: The cost of repairs can vary depending on the specific issue. We will provide a detailed quote before commencing any work, ensuring you know what to expect.

Contact and Availability

Q: What are your hours of operation?
A: Our hours of operation are Sunday to Saturday, from 6:00 AM to 11:00 PM. We are available to assist you during these hours for both scheduled services and emergency repairs.

Q: How can I contact you for service?
A: You can reach us by phone at 289-805-2699 or by email at [email protected]. Our team is ready to assist you with any questions or service requests.

Additional Questions

Q: Can you help with garage door opener issues?
A: Yes, we specialize in opener repairs and installations. Whether you need a quick fix for a malfunctioning opener or are looking for a new unit, our technicians can help.

Q: What should I do if my garage door is stuck?
A: If your garage door is stuck, first check for obstructions and ensure the tracks are clear. If the problem persists, please contact us for a professional evaluation.

Q: Do you offer warranty on your services?
A: Yes, we provide a warranty on our workmanship and the parts we install. We believe in the quality of our services and want you to have peace of mind.

If you have any other questions that are not covered here, please feel free to reach out to us directly. Your satisfaction is our priority at Elite Garage Repairs!